Terms & Conditions

This Agreement was last modified on 18 February 2016.

Having a large circle of family and friends we don’t always make the right choices when choosing gifts for our loved ones. A gift should be
something that they will love and cherish but we can very often get it wrong.

It’s not easy telling someone that you don’t like the gift they have chosen for you and this gift can then easily end up at the back of a
cupboard never used. Well one persons unwanted gift is another persons gift to treasure. With this in mind we at Re-Gift provide a simple and easy to use way to sell your unwanted gift giving you the freedom and the cash to shop for
something that will become your treasure.

How it Works

It couldn’t be easier to sell your unwanted gift. Once you have registered simply upload some photos and a description of your gift item
and wait for a buyer. When your item is sold post it to the seller and that’s money in your bank.

1.1 Introduction. This document sets out the terms and conditions (the “Agreement”) under which Re-Gift Ltd (hereinafter referred as “Re-Gift Ltd”, “Us” or “We” where applicable) grants sellers (“you”, “You”, “Your” or “Selling Member”) a licence to list and offer gift items for sale on the Re-Gift Ltd Website at www.re-gift.co.uk (the “Website”) to third party buyers (“Buyer” or “Buyers”). By using the Website and listing gift items for sale on the Website you expressly agree to be bound by the following terms and conditions.
We strongly recommend that you read and understand this Agreement, and in any event by continuing to use our Website and sell gift items via our Website you will be bound by the terms and conditions of this Agreement.
1.2 Modification. If we decide to amend, alter or otherwise change the terms of the Agreement, we shall notify you by posting a revised version of the Agreement on the Website and emailing you at your registered email address. Such new agreement will automatically take effect and replace the terms of this Agreement. Your continued use of the Website will constitute your acceptance of the revised Agreement. If you do not agree with the terms of this Agreement or any revised version of this Agreement, immediately remove any of your listings from the Website and do not continue to use the Website.

1.3 About Us. Re-Gift Ltd is a limited liability company registered in England and Wales. We can be reached here http://www.re-gift.co.uk/contactus.html.

2 BECOMING A SELLING MEMBER
2.1 Requirements. To be entitled to sell gift items via the Website and therefore become a Selling Member of RE-GIFT LTD you must agree to accept the terms and conditions of this Agreement and must have a valid credit or debit card that we approve and accept. It is in RE-GIFT’s absolute discretion to decide if you qualify (or continue to be qualified) as a Selling Member.

2.2 User Name and Password. On becoming a Selling Member of RE-GIFT LTD you will be provided with a user name and password to access your personal account on the Website and use the services contained therein. You are solely responsible for maintaining the security of your username and password and for all activity that occurs on your personal account under your username and password.

2.3 Reachable. The Selling Member agrees to be reachable by telephone during normal business hours. It is Selling Member’s duty to respond to all enquiries from RE-GIFT LTD in relation to gift items the Selling Member has listed for sale on the Website by telephone and/or email in a prompt and timely manner. Selling Member recognises that in order to facilitate an efficient marketplace for gift items, certain enquiries and disputes need to be resolved quickly. Selling Member therefore agrees to respond to all enquiries specifically related to orders placed for gift items it has listed for sale on the Website from RE-GIFT LTD within 24 hours or by the specified deadline provided in writing via email or post. Failure to do so may result in a default credit/refund at the expense of the Selling Member. The Selling Member shall handle the management of their account in a reasonable and cooperative manner. If any abusive or threatening behaviour is reported, RE-GIFT LTD reserves the right to terminate its business relationship with the Selling Member with immediate effect and without notice to the Selling Member.

2.4 Business Sellers. If you are selling gift items as a business you are required to declare this under the ‘my account’ tab. You will need to tick the ‘business seller’ box and provide accurate business name and contact details.
3 LISTING PROCESS
3.1 Listing Gift Items as a Selling Member. Approved Selling Members of RE-GIFT LTD may list gift items for sale on the Website. As part of the listing process, the Selling Member must assign a price to the gift item and provide information such as the brand, model and size. Further instructions and requirements on listing gift items can be found once logged in on the Website. By placing a gift item for sale on the Website you are offering to sell that particular gift item to a Buyer for the price assigned to it by you. If Buyer accepts the offer for sale of that gift item, you are contractually bound to supply that gift item to them.

3.2 Marketplace. Please note that RE-GIFT LTD provides an open market place through which gift items may be purchased or sold by our Buyers and Selling Members. We do not take ownership of any gift items listed by You and We are therefore not party to any contracts that arise when gift items are sold and purchased via the Website. Please also note that there is no guarantee given by RE-GIFT LTD (or otherwise) that your gift items will sell and, in the event that they do not sell, RE-GIFT LTD will not be responsible for their purchase.

3.3 Gift Item Description. For each gift item You list for sale on the Website, you agree to provide full and accurate details of the gift item. You agree to describe the gift item listed for sale on the Website in the most honest and non-misleading manner.
In the event you cannot locate the correct section under which to list your gift items you agree to contact RE-GIFT LTD for resolution before listing your gift item for sale. If a listing is deemed to be misleading then you agree that any associated orders may be declared void, and you will be liable for any charges incurred due to refunded or replacement gift items.

3.4 Gift Item Fulfilment. Once you offer to sell a particular gift item and a Buyer accepts the offer for sale of that gift item, you are contractually bound to supply that gift item to the applicable Buyer. Gift item listings are a legal representation of actual brand, model and other details relevant to the gift item. You will be charged either (i) a replacement fee (see Section 7 below) or (ii) 150% of the value of the transaction (to cover any guarantee payments which RE-GIFT LTD is required to make as a result of your failure to deliver gift items), by RE-GIFT LTD if you list gift items for sale and the exact gift item is not available or not delivered.

In the event that you are unable to supply listed gift item you are required to contact the Seller Support Team for further instructions. The Selling Member agrees not to dispatch alternate gift items from those ordered by the Buyer without first contacting the RE-GIFT LTD Seller Support Team. Failure to supply gift items as listed may result in a charge to the Selling Member.

If we are informed by a Buyer that incorrect gift items have been received then the Selling Member agrees to dispatch the correct gift item no later than 5 business days after receiving notification from the Seller Support Team.
3.5 Taxes. You are responsible for including all taxes, including Value Added Tax (VAT) and any other taxes required on your listings, in the prices you list on Our Websites. If in doubt, please seek advice of a tax expert to determine which taxes you are required to collect from Buyers.

3.6 Indemnity. It is the responsibility of the Selling Member to provide full and accurate details of any gift item it wishes to list for sale on the Website. Failure to provide full and accurate details may lead to RE-GIFT LTD or applicable Buyers suffering loss or damage and You agree to indemnify and hold harmless RE-GIFT LTD and applicable Buyers from and against all losses, liabilities, damages, fines, expenses and costs arising out of or in connection with Your failure to provide full and accurate details of gift items that You list for sale on the Website.

4 SELLING PROCESS
4.1 Confirmed Orders. When we receive an order from a Buyer for gift items that you have listed we will inform you via email. A confirmation email will be sent to the Selling Member’s indicated email address, and in some cases we may inform the Selling Member by telephone. The confirmation email contains instructions on how to deliver and complete the order. You cannot amend or remove a gift item listing, description, or price once the offer for sale of a gift item has been accepted by a Buyer. It is your responsibility to ensure that you provide Us with Your correct email address for correspondence as you shall still be liable and bound by the contract with the Buyer whether or not You receive a confirmation from Us.

4.2 Pending Orders. In certain cases, we may require additional fraud checks with respect to an order and will inform you that an order is pending but undergoing fraud checks. In such circumstances, We will subsequently inform you that the order has either been approved/confirmed or cancelled. You cannot amend or remove a gift item listing, description, or price once the order has been marked as ‘pending’ until we inform you that the order is otherwise cancelled due to failing fraud checks.

 

5 DELIVERY PROCESS
5.1 Delivery. It is the responsibility of the seller to set and state the correct postage/delivery cost, mistakes or errors cannot be rectified once a sale has been agreed. The Selling Member agrees to deliver the exact gift item ordered by a Buyer from the Seller via the Website. The Selling Member accepts ultimate responsibility for secure and timely delivery of the gift item and agrees to ship via the specified delivery method and to insure the delivery.
The Selling Member agrees to dispatch gift items with a valid returns address displayed on the envelope/parcel and to upload the tracking number within 24 hours of dispatch. The Selling Member also accepts ultimate responsibility for deliveries that go missing or arrive damaged. The Selling Member accepts that if any item dispatched by the Royal Mail Special Delivery or Saturday Guaranteed Delivery is lost or delayed, the Selling Member is responsible for the submission of relevant claim forms to the Royal Mail, and liable for the full costs of any refund issued to the Buyer.

In the event that incorrect gift items are dispatched in error, we must be informed within 7 days of dispatch in order to attempt a resolution. We are unable to deal with mistakes or errors notified to us after 7 days of the date of dispatch. If the Selling Member fails to deliver gift items to the applicable Buyer (whether due to its own default, act or omission or the default, act or omission of any third party, including without limitation any third party delivery company) then we shall be entitled to charge you 150% of the value of the transaction made by that Buyer for Your gift item.

5.2 Customer Loyalty. The Selling Member agrees to “blind drop ship” all gift items to Buyers and in doing so will not include any invoice, letterhead, business cards or materials other than those specifically instructed by RE-GIFT LTD to provide. Buyers details are provided for the posting of gift items only – sellers should not contact buyers directly unless authorised to do so by RE-GIFT LTD. Any unauthorised contact to buyers may result in the voiding of your sale.

5.3 Organised Records. The Selling Member agrees to maintain organised records and receipts of all delivery slips and tracking numbers from Royal Mail, UPS, FedEx, or the selected delivery service. Where required, all relevant tracking information must be entered into the “My account” section of the Website. Failure to do so may result in the order being cancelled and replacement gift items being purchased at the Selling Member’s expense.

5.4 System Update on Delivery. When the Selling Member dispatches gift items to the Buyer, the Selling Member agrees to follow all steps outlined on the Website including entering accurate tracking number information. Please note that in the case of dispatch via UPS it is the Selling Member’s responsibility to ensure that the airway bill is scanned by UPS on pickup. If you wish to dispatch by Royal Mail Special Delivery, please ensure you have contacted the Seller Support team to complete the order by confirming the dispatch and tracking number. Please note that failure to complete the order can result in delayed payment. If an amendment to the chosen delivery method is required, the Selling Member agrees to contact Seller Support for authorisation of any change prior to dispatch. RE-GIFT LTD shall not be held liable for any costs incurred where delivery changes have not been authorised, or where tracking numbers have not been correctly provided.

5.5 Missed Pickup. The Selling Member agrees to cooperate with RE-GIFT LTD delivery processes. If a pickup is scheduled and confirmed with the Selling Member, and the Selling Member is unavailable at the scheduled time, resulting in a pickup cancellation or re-booking, the Selling Member may be charged Missed Pickup fees.

6 PAYMENT PROCESS
6.1 Payment to Sellers. RE-GIFT LTD will make payment to Selling Members once gift items have been received by Buyers. This is necessary to provide a safe and trusted marketplace. Successfully fulfilled orders will be paid 7 to 10 working days after the gift item has been received. In the event of non-fulfilment or non-entry for the buyer payment may be held for up to one calendar month after the gift item has been received while our team investigates the dispute.

7 FEES AND CHARGES
7.1 Replacement Fees. You will be charged a replacement fee by RE-GIFT LTD if a Buyer accepts your offer for sale and the exact gift item is not available or not delivered to the Buyer. The replacement fee will depend on how much it costs us to purchase comparable or better replacement gift items for the Buyer and can be significantly higher than your original listing price.

7.2 Refunds. In the event of (i) a non-delivery of a gift item, and where in such circumstances RE-GIFT LTD is unable to purchase or supply a suitable replacement gift item on behalf of the Selling Member; or (ii) the gift item delivered to a Buyer is not that which was advertised for sale by the Selling Member on the Website, then we shall be entitled to charge you 150% of the value of the transaction made by that Buyer for Your gift item. If the Selling Member fails to deliver a gift item to a Buyer and RE-GIFT LTD sources a replacement gift item which is subsequently deemed (in the reasonable opinion of RE-GIFT LTD) not equal to or better than that which was originally intended to be supplied by the Selling Member, then we shall be entitled to charge you 150% of the value of the transaction made by that Buyer for Your gift item.

We agree that, where the Selling Member fails to deliver or provide a gift item to a Buyer, to use all reasonable endeavours to source a gift item that is (in RE-GIFT LTD’s reasonable opinion) equal to or better than that which was originally intended to be supplied by the Selling Member. The Selling Member shall however, be liable where a Buyer is not satisfied that a substitute gift item (whether supplied by the Selling Member or sourced by RE-GIFT LTD from an alternative supplier) is equal to or better than that which was originally intended to be supplied by the Selling Member.

7.3 Payment. In circumstances described in 3.4, 7.1 and 7.2, the Selling Member agrees that any amount payable by it pursuant to Clause 3.4, 7.1 and 7.2 together with a £20 administration fee (charged at RE-GIFT LTD’s discretion) may be debited by RE-GIFT LTD from the credit or debit card on file. You further agree that we can set off any amount you owe us against any monies owing to you that we hold at any time.

7.4 Credit or Debit Card. The Selling Member agrees to provide a valid credit or debit card which will be kept on file by RE-GIFT LTD. This credit or debit card information is held should RE-GIFT LTD need to charge the replacement and/or failed delivery fee pursuant to Clause 7.1 and 7.2. If such credit or debit card becomes invalid we shall have the right at our discretion to suspend or terminate your account with immediate effect.

8 WARRANTIES & INDEMNITIES
8.1 Warranties. The Selling Member warrants to and for the benefit of RE-GIFT LTD, the following:-
(A) All gift items listed by the Selling Member are:-
(i) either “on-hand” or already ordered and 100% guaranteed and available for immediate sale at the prices listed;
(ii) the property of the Selling Member or the Selling Member is authorised to sell such gift item (by law, contract or otherwise) and no third party rights (including any intellectual property rights) are infringed by the Selling Member in listing the gift item for sale via RE-GIFT LTD;
(iii) not stolen, counterfeit or in any way contain fraudulent, inaccurate or misleading information;
(iV) not obtained through unauthorised framing of or linking to any website, or unauthorised use of any robot, spider or other automated device or any other illegal or unauthorised activity;
(v) not offered for sale in breach of any terms and conditions applicable to such gift item.
(B) In offering gift items for sale via RE-GIFT LTD it is complying with all applicable laws, regulations and codes of practice including, but not limited to, consumer or other legislation which regulates the activities of secondary gift items agents;
(C) All information the Selling Member provides to RE-GIFT LTD in respect of itself (when applying to become a Selling Member or at any time thereafter) is true and accurate in all respects.

8.2 Indemnities. The Selling Member undertakes as a continuing undertaking to indemnify and keep RE-GIFT LTD fully indemnified against any liability, cost, loss, damage or expense incurred or suffered by RE-GIFT LTD arising in respect of or as a consequence of a breach of any of the obligations, warranties or representations it provides in this Agreement.

8.3 Liability. We shall in no circumstances be liable to you for any indirect or consequential losses or any loss (whether direct or indirect) of profits, revenue, business, savings, goodwill or reputation arising out of your use of the Website, including without limitation from your sale of gift items or other goods or services. In respect of each transaction you make via the Website, our liability to you whether in contract, tort or otherwise shall be limited in aggregate to the total amount paid by you in relation to such transaction.

Nothing in this Agreement is intended nor shall it be construed as an attempt by any party to exclude or limit its liability for any liability which cannot be excluded or limited under applicable law, including without limitation its liability for death or personal injury caused by its negligence or for its fraudulent misrepresentation.

9 TERM AND TERMINATION
9.1 Term. Subject to 9.2, this Agreement shall commence on the date [you first list gift items for sale on the Website] OR [ the date We activate your account on the Website] and shall continue in force unless and until either party gives the other at least thirty (30) days’ notice in writing to terminate this Agreement.

9.2 Termination. Either party may terminate this Agreement immediately by giving written notice to the other if the other (i) commits a material or persistent breach of its obligations under this Agreement and, in the case of a breach which is capable or remedy, fails to remedy it after being given five (5) days written notice specifying the breach and requiring it to be remedied; or (ii) is unable to pay its debts, becomes subject to an administration order or makes any voluntary arrangement or composition with its creditors, or an encumbrancer takes possession of or a receiver is appointed over the property or assets of the other party or the other party is wound up or ceases or threatens to cease to carry on business except for the purposes of reconstruction of the company or, in the case of an individual, is declared bankrupt.

RE-GIFT LTD may terminate this Agreement immediately if, in its reasonable opinion, the Selling Member is involved or likely to be involved in any illegal activity.

RE-GIFT LTD shall be entitled to suspend any Selling Member account for one calendar month or such longer term as determined by RE-GIFT LTD in its discretion, if the Selling Member fails to fulfil any orders or otherwise breaches any of the terms of these Seller Terms. Failure to fulfil includes supplying gift items different to those originally advertised to the buyer without RE-GIFT LTD’s prior approval. If the Selling Member account is suspended three or more times in a calendar year, RE-GIFT LTD shall be entitled to terminate this Agreement with immediate effect and without notice to the Selling Member.

9.3 Consequences of termination. Termination or expiry of this Agreement shall not affect the rights or liabilities of either party accrued prior to and including the date of termination or expiry and/or any terms intended expressly or by implication to survive termination or expiry.

10. ADDITIONAL INFORMATION
10.1 Privacy Policy. RE-GIFT LTD warrants that the Selling Member data will be held by it in the strictest confidence and its use is subject to RE-GIFT LTD’s privacy policy available from time to time on the Website. Access to Selling Member’s data will be limited to RE-GIFT LTD personnel only. RE-GIFT LTD reserves the right to accumulate aggregate data trends and to make such aggregate data available to Selling Members and strategic partners. We will not disclose your details to any Buyer unless required to do so by any regulatory or governmental or other authority with relevant powers to which either party is subject to or submits.

10.2 Intellectual Property Rights. The content and software on the Website (including without limitation copyrights, trademarks, design rights, patents and other intellectual property rights) is the property of RE-GIFT LTD and/or its suppliers and licensors and is fully protected by UK and international worldwide intellectual property laws. You may not without our permission reproduce, edit, publish or transmit any of the contents of this Website. . All rights in the trade mark and logo “RE-GIFT LTD” are expressly reserved to RE-GIFT LTD and all goodwill derived from use of the “RE-GIFT LTD” trade mark or logo accrues to RE-GIFT LTD.

10.3 No agency. The Selling Member and RE-GIFT LTD are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement and neither shall have any authority to bind the other in any way.

11. MISCELLANEOUS
(A) This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected.
(B) No failure or delay by RE-GIFT LTD in exercising any of its rights under this Agreement should be deemed to be a waiver thereof and no waiver of a breach of a provision of this Agreement shall be deemed to be a waiver of any subsequent breach.
(C) You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of RE-GIFT LTD, which we can refuse in our absolute discretion.
(D) Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns.
(E) The subject heading at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph.
(F) Any notices required or permitted to be given under this Agreement shall be in writing and sent by registered post addressed (i) if to RE-GIFT LTD, to the registered office (ii) if to you to the Billing Address set out in your Selling Member profile.
(G) This Agreement shall be governed by and construed in accordance with the law of England and Wales and both parties agree to submit to the exclusive jurisdiction of the English Courts.

1. Overview
1.1 Introduction. This document sets out the terms and conditions (the “Agreement”) under which RE-GIFT LTD (hereinafter referred as ” RE-GIFT LTD”, “Us” or “We” where applicable) provides (“you”, “You”, “Your” or “Buyer”) the opportunity to purchase gift items listed on the RE-GIFT LTD Website at www.re-gift.co.uk (the “Website”) from third party sellers. By using the Website and purchasing gift items over the Website you expressly agree to be bound by the following terms and conditions. We strongly recommend that you read and understand this Agreement, and in any event by continuing to use our Website and sell gift items via our Website you will be bound by the terms and conditions of this Agreement.
1.2 Modification. If we decide to amend, alter or otherwise change the terms of the Agreement, we shall notify you by posting a revised version of the Agreement on the Website and emailing you at your registered email address. Such new agreement will automatically take effect and replace the terms of this Agreement. Your continued use of the Website will constitute your acceptance of the revised Agreement. If you do not agree with the terms of this Agreement or any revised version of this Agreement, immediately remove any of your ticket listings from the Website and do not continue to use the Website.
1.3 About Us. RE-GIFT LTD is a limited liability company registered in England and Wales. We can be reached here http://www.re-gift.co.uk/contactus.html.   2. Registration
2.1 Registration. Registration is required for you to purchase gift items from sellers via the Website. You may register with us by providing your real name, address, phone number, and email address. Please refer to our Privacy Policy on the Website for more details on how we use and protect your personal information.    2.2 Username and Password. You may need a username and password to access certain areas of the Website. You are responsible for maintaining the security of your username and password and you are responsible for any action taken under your username or password. We take all reasonable steps to ensure the security of your information on our systems; please visit the Website for more information about the security software we employ.  3. Purchasing Gift Items
3.1 Selecting gift items. As a Buyer, you choose a gift item from the listings on the Website and, when you’ve found the gift item you want at the right price, you click to buy that gift item, enter and confirm your credit or debit card information, and confirm the purchase of the gift item. For the avoidance of doubt, gift items are not listed and sold by RE-GIFT LTD, they are listed and sold by third parties and your contract for the purchase of a gift item listed on the Website is made with the third party that has listed the gift item for sale. RE-GIFT LTD does not itself sell gift items, it provides a marketplace (i.e. the Website and associated services) where people can meet to buy and sell gift items. Some sellers may include further information in regards to the gift item within the additional notes link displayed next to your chosen gift item online. Please ensure you have read the full listing details and are happy with your gift item selection prior to purchase as RE-GIFT LTD are unable to rectify issues arising from overlooking this information.  3.2 VAT. Ticket prices displayed on the Website are inclusive of VAT. You may be charged processing and other fees which will be displayed on screen, along with associated VAT, prior to your binding commitment to purchase being made.    3.3 Payment. 100% full payment must be received and verified by us in order to guarantee that a gift item purchase transaction has occurred. Accepted forms of payment include credit cards, debit cards, and PayPal. All payments will be taken in GBP and your credit /debit card or PayPal account will be expressed to be charged by ” RE-GIFT LTD”. Gift item prices are guaranteed only when an order is placed and payment received.    3.4 Confirmation. A confirmation email receipt will be issued upon placing your order. If you do not receive a confirmation email, do not assume your order has not gone through; instead please contact us to request another confirmation email. We are not responsible for any internet connection errors experienced while making an online purchase. If you have not received an order confirmation email, it is your responsibility to contact our offices to verify your online purchase before making another purchase.
Your confirmation email will include details of the gift item you have purchased, corresponding to the description of the gift item on the Website at the point of sale, together with your name, address and delivery details. You must check these details carefully and let us know of any errors within 48 hours of the date of the confirmation email. We are unable to deal with mistakes or errors that are notified to us after 48 hours of the date of the confirmation email. Please note that failure to provide correct name, address and delivery details could lead to failed or refused delivery. If you fail to provide correct name, address and delivery details this is at your own risk and we take no responsibility and are not liable for your failure to receive gift item arising therefrom.
While we try and ensure that all listings on the Website are accurate, technical errors may occur. If we discover that an error has occurred which has resulted in an incorrectly confirmed order RE-GIFT LTD will inform you as soon as possible and reserve the right to cancel your order. Where it is possible we will give you the option of reconfirming your order with the correct details or cancelling your order for a full refund. If we are unable to contact you, you agree that we may treat the order as cancelled without any liability to us.    3.5 Queries. All queries relating to gift items purchased via RE-GIFT LTD must be directed to RE-GIFT LTD rather than to the relevant seller.     4. Delivery
4.1 Delivery.  It is your responsibility to provide us with a safe, secure delivery point and to be available to accept delivery.  In the event you are not available for delivery the courier may deliver to a secure place e.g. a neighbour, retail collection point or sorting office. We will not be liable for refused delivery, refused or failed delivery arising from you failing to provide complete information to us (including, your name, address and email), unclaimed post, return deliveries, or missing mail. In the event your gift item is lost, delayed or damaged by the courier, RE-GIFT LTD may refund you 100% of the order value pending the outcome of an investigation with the courier. Should your gift item not arrive five working days after you are sent dispatch notification you are required to notify RE-GIFT LTD immediately so that we can initiate an investigation. Failure to do so may result in no refund being awarded.
Please note: Any notification of a failed delivery must be submitted to RE-GIFT LTD within 30 days after ‘Dispatch Confirmation Email’ is sent to be considered. RE-GIFT LTD are unable to investigate any claims after this period.       4.2 Accuracy. We endeavour to get the gift item to you as soon as reasonably possible. Once gift item has been delivered, it is your responsibility to immediately check the gift item for accuracy. If there are any discrepancies between the gift item received and what you ordered, you must immediately notify us. If you do not notify us of incorrect gift items and/or subsequently use such gift item you shall in no circumstances be entitled to a refund and irrevocably waive your rights in relation to such gift items.
4.3 Failed delivery. If for any reason your gift item is returned or could not be delivered, we will attempt to contact you and arrange for another delivery. Please be aware that in these circumstances you will be liable for the full cost of the redelivery.  If you are unavailable or you refuse delivery of your gift item, we may place the gift item back for sale on consignment and act as your agent to attempt to recover some or all of your costs. You have the right to set the asking price for your gift item, however, if no communication can be made, we will price them reasonably and  appropriately in an attempt to recover as much of your money as possible. In some cases this could be substantially less than what you originally paid and we cannot guarantee a sale completes at all.    5. Liability and Indemnification
5.1 Third parties. Due to the nature of our business and the fact that we cannot control the acts or omissions of third parties, we make no warranty, and specifically disclaim any liability, for any goods or services provided by third parties which are incidental to, ancillary to or consequent on your use of the Website. Further, you agree to that you have no claim against us for the actions, whether negligent or intentional, of any third parties from whom you may purchase gift items (or others good and services) via the Website or who provide goods or services to which such gift items (or others good and services) relate .
We act as an intermediary between you and sellers on the Website and you agree to accept all liability associated with the payment, delivery cost or misuse of any services or goods provided as a result of your use of our services.    5.2 Release. We are not involved in the actual transactions that occur between third party buyers and sellers on our Website – we provide the marketplace (i.e. the Website) and some related services but any contract for the sale or purchase of gift items (or other goods or services) via the Website is made between you and the party that lists the applicable gift item (or other goods or services) for sale. You release us from claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any dispute arising from your purchase of gift items (or other goods or services) via the Website. We will however, do our best to try and resolve any disputes, claims or demands between you and a third party seller to the best of our ability.      5.3 Liability. In addition to the above, we shall in no circumstances be liable to you for any indirect or consequential losses or any loss of enjoyment or opportunity arising out of your use of the Website, including without limitation from your purchase of gift items (or other goods or services). In respect of each transaction you make via the Website, our liability to you whether in contract, tort or otherwise shall be limited in aggregate to the total amount paid by you in relation to such transaction.    5.4 Loss. In any event, we shall not be liable for death or personal injury suffered by the buyer or their guests arising out of their use of gift items purchased via RE-GIFT LTD  unless caused by our negligence. Neither shall we be liable for any loss or damage sustained to your property or belongings (or those of any person who use gift items purchased by you via the Website).
Nothing in this agreement is intended nor shall it be construed as an attempt by any party to exclude or limit its liability for any liability which cannot be excluded or limited under applicable law, including without limitation its liability for death or personal injury caused by its negligence or for its fraudulent misrepresentation.    5.5 Changes. We will not be liable for any cancellation of or alteration to any booking you make via the Website nor for any loss or damage suffered by you arising out of circumstances beyond our control including but not limited to any act of God, natural disaster, act of terrorism or other force majeure event.  6. Warranties
6.1 True information. You represent and warrant that the information you have submitted to us in your registration or order is true, accurate and complete. You agree not to use false names or addresses, or any other false information, in using the Website.    6.2 Legal Compliance. You represent and warrant that, during any interaction with the Website you will comply with all applicable local, regional, national and international laws. You also represent and warrant that you are 18 or over and therefore able to enter into legally binding contracts.  7. Information
7.1 Intellectual Property Rights. The content and software on this Website (including without limitation copyrights, trademarks, design rights, patents and other intellectual property rights) is the property of RE-GIFT LTD and/or its suppliers and licensors and is fully protected by UK and international worldwide intellectual property laws. You may visit the Website and make a copy of pages on this Website for your personal non-commercial use only. You may not without our permission reproduce, edit, publish or transmit any of the contents of this Website. You may use the Website to purchase gift items from sellers for your personal use only. All rights in the trade mark and logo “RE-GIFT LTD” are expressly reserved to RE-GIFT LTD and all goodwill derived from use of the “RE-GIFT LTD” trade mark or logo accrues to RE-GIFT LTD.    7.2 Third Party Information. We do not check the accuracy or honesty of the information provided by sellers which is made available through the Website. You may find other user’s information which is listed on the Website to be offensive, harmful, inaccurate, or deceptive – if this is the case, please contact us and we will investigate the content and remove such content where applicable. By using this Website, you agree to take reasonable steps to manage and accept such risks and agree that we are not responsible for the acts or omissions of users on the Website.  8. Other Terms
8.1 Jurisdiction. This Agreement is governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English Courts.    8.2 Notices. Except as expressly stated otherwise, all notices under this agreement should be sent by registered post to RE-GIFT LTD. Except as expressly stated otherwise, all notices to you shall be sent to the email address you provided to us during the registration process. Such notice shall be deemed given one business day after the email is sent.
8.3 Entire Agreement. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected.
8.4 Waiver. No failure or delay by RE-GIFT LTD in exercising any of its rights under this Agreement should be deemed to be a waiver thereof and no waiver of a breach of a provision of this Agreement shall be deemed to be a waiver of any subsequent breach.
8.5 Assignment. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of RE-GIFT LTD which we can refuse in our absolute discretion. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns.
8.6 Headings. The subject heading at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph.

www.re-gift.co.uk is owned and operated by Re-Gift Ld. This privacy policy describes how we handle your personal information. By using www.re-gift.co.uk (the “Site”) you consent to the storage, processing, transfer and disclosure of your personal information as described in this privacy policy. This policy is effective as of May, 2017.

Collection

You may browse this Site without providing any personal information about yourself. However, to receive notifications, updates or request additional information about Re-Gift Ltd or this Site, we may collect the following information: name, contact information, email address, company and user ID; correspondence sent to or from us; any additional information you choose to provide; and other information from your interaction with our Site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the Site, ad data, IP address and standard web log information. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers.

Cookies and Other Tracking Technologies

We use cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take on our Site. For more information about our use of these technologies and how to control them, see our notice on Cookies, Web Beacons & Similar Technologies.

Use

We use your personal information to provide you with the services you request, communicate with you, troubleshoot problems, customize your experience, inform you about our services and Site updates and measure interest in our sites and services.

Disclosure

We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other’s rights, or protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations. We may also share personal information with service providers who help with our business operations, and with members of our corporate family, who may provide joint content and services and help detect and prevent potentially illegal acts. Should we plan to merge or be acquired by another business entity, we may share personal information with the other company and will require that the new combined entity follow this privacy policy with respect to your personal information.

Access

You may access or update the personal information you provided to us at any time by contacting us.

Security

We treat information as an asset that must be protected and use lots of tools to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect that your personal information or private communications will always remain private.

General

We may update this policy at any time by posting amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the site. For questions about this policy, email us at http://www.re-gift.co.uk/contactus.html.

Cookies, Web Beacons & Similar Technologies Policy

SUMMARY

When you visit or interact with our site, services, applications, tools or messaging, we or our authorised service providers may use cookies, web beacons and other similar technologies for storing information to help provide you with a better, faster and safer experience, and for advertising purposes.

 

Our cookies and similar technologies have different functions. They are either necessary for the functioning of our services, help us improve our performance, give you extra functionalities or help us to serve you relevant and targeted ads. We use cookies and similar technologies that only remain on your device for as long as you keep your browser session active and cookies and similar technologies that remain on your device for a longer period (persistent). You’re free to block, delete or disable these technologies if your device allows this. You can manage your cookies and your cookie preferences in your browser or device settings.

Where possible, security measures are set in place to prevent unauthorised access to our cookies and similar technologies. A unique identifier ensures that only we and/or our authorised service providers have access to cookie data.

Service providers are companies that help us with various aspects of our business, such as site operations, services, applications, advertisements and tools. We use some authorised service providers to help us to serve you relevant ads on our services and other places on the internet. These service providers may also place cookies on your device via our services (third party cookies). They may also collect information that helps them identify your device, such as IP-address, or other unique or device identifiers.

 

FULL USER COOKIE NOTICE

WHAT ARE COOKIES, WEB BEACONS AND SIMILAR TECHNOLOGIES?

Like most sites, we use technologies that are essentially small data files placed on your computer, tablet, mobile phone or other devices (referred to collectively as a “device”) that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging and tools.

The specific names and types of the cookies, web beacons and other similar technologies we use may change from time to time. In order to help you better understand this Policy and our use of such technologies we have provided the following limited terminology and definitions:

  • Cookies –Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognise a particular device or browser. There are several types of cookies:
    • Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
    • Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
    • First-party cookies are set by the site you are visiting.
    • Third-party cookies are set by a third party site separate from the site you are visiting.

Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.

  • Web beacons –Small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on our sites, services, applications, messaging and tools, that typically work in conjunction with cookies to identify our users and user behaviour.
  • Similar technologies –Technologies that store information in your browser or device, utilising local shared objects or local storage, such as flash cookies, HTML 5 cookies and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites.
    We may use the terms “cookies” or “similar technologies” interchangeably in our policies to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.

YOUR CHOICE AND OUR USE OF COOKIES, WEB BEACONS AND SIMILAR TECHNOLOGIES

We offer certain site features, services, applications and tools that are available only through the use of these technologies. You’re always free to block, delete or disable these technologies if your browser, installed application or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications or tools. You may also be required to re-enter your password more frequently during your browsing session. For more information on how you can block, delete or disable these technologies, please review your browser or device settings.

Generally, these technologies allow our sites, services, applications and tools to store relevant information in your browser or device and later read that information in order to identify you to our servers or internal systems. Where applicable, we protect our cookies and other similar technologies to help ensure that only we and/or our authorised service providers can interpret them by assigning them a unique identifier that is designed for interpretation only by us. We don’t store any of your personal information on any of our cookies or other similar technologies.

Any personal information that we collect and store through use of these technologies is first obtained through notice and consent: We obtain your consent by providing you with transparent notice of use of the technologies and providing you with the opportunity to make a choice to disable these technologies as set forth above.

Our uses of such technologies fall into the following general categories:

  • Operationally Necessary.We may use cookies, web beacons or other similar technologies that are necessary to the operation of our sites, services, applications and tools. This includes technologies that allow you access to our sites, services, applications and tools, that are required to identify irregular site behaviour, prevent fraudulent activity and improve security, or that allow you to make use of our functions such as shopping carts, saved search or similar functions;
  • Performance-Related.We may use cookies, web beacons or other similar technologies to assess the performance of our websites, applications, services and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services or tools;
  • Functionality-Related.We may use cookies, web beacons or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests or past items viewed so that we may enhance the presentation of content on our sites;
  • Advertising or Targeting-Related.We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.

We offer you the ability to opt-out of our use of first-party advertising-related cookies. If you opt-out of receiving customised ads, you’ll still see advertisements-they just won’t be tailored to your interests.

Opting out of our first-party advertising-related cookies, or out of third-party advertising-related cookies and web beacons as described below, does not necessarily mean that you will not see our advertising – only that this advertising will not be targeted to you through the use of first-party or third-party cookies, web beacons or related technologies.If you would like to opt-out of all other types of technologies we employ on our sites, services, applications or tools, you may do so by blocking, deleting or disabling them as your browser or device permits.

USE OF THESE TECHNOLOGIES BY AUTHORISED THIRD-PARTY SERVICE PROVIDERS

We may work with third-party companies, commonly known as service providers, who are authorised to place third-party cookies, web beacons or similar technologies for storing information on our sites or in our services, applications and tools with our permission. These service providers help us to provide you with a better, faster and safer experience.

These service providers may use these technologies to help us deliver our own content and advertising, and compile anonymous site metrics and analytics. We don’t permit any of these service providers to collect any of your personal information on our sites or in our services, applications or tools for their own purposes. These service providers are subject to confidentiality agreements with us and other legal restrictions on their use or collection of any personal information. Third-party cookies are covered by the third parties’ privacy policy.

With the exception of the use of such technologies by our service providers or other authorised third parties, we do not permit any third-party content on sites (such as item listings, member-to-member communications, classified listings, comments, reviews etc.) to include or utilise any cookies, web beacons, local storage or similar technologies for tracking purposes or to collect your personal information. If you believe a listing or other third-party content might be collecting personal information or using tracking technologies on one of our sites, please report it to us.

 

AD NETWORKS AND EXCHANGES OPERATED BY AUTHORISED THIRD PARTIES

 

We may use third parties, such as advertising networks and exchanges, to allow us to serve you advertisements. These third-party ad networks and exchange providers may use third-party cookies, web beacons or similar technologies to collect information. They may also collect your device identifier, IP address or identifier for advertising (IDFA). The information that these third parties collect may be used to assist us in providing you with more relevant advertising that we serve on our sites or elsewhere on the web. Third-party cookies are covered by the third parties’ privacy policy.

Buying or selling on our site is simple and easy because we work hard to keep it that way for our users. Being the guys in the middle means it is our responsibility to make sure your transaction goes through without any problems. Our fees allow us to continue to offer a hassle free experience giving you peace of mind.

 

Sellers Fees

 

You can list up to 10 items per month free of charge, thereafter the cost is £0.20 per item.

 

When you sell we charge 7% of the final value including postage.

 

Depending on how you sell your item there may be additional charges from third parties i.e. PayPal.

 

Buyers Fees

 

Fees are calculated on a per order basis and will be clearly displayed on your checkout page so you have the opportunity to review before confirming your order. Fees cover everything going on in the background and include any transaction fees charged by third parties including PayPal and Credit card companies.